The New Century Hangzhou Grand Hotel is a 5-star property located in the Xiaoshan District's CBD area. It offers 699 uniquely furnished rooms and a remarkable array of amenities. Guests can enjoy features such as a state-of-the-art club and multiple dining options, amid an Art Deco setting. Positioned conveniently, it is approximately 30 minutes from Hangzhou city and 35 minutes from the international airport.
Location
Located in the heart of Hangzhou, the hotel is surrounded by landmarks such as Hangzhou Forest Park and the High-tech Agricultural Demonstration Zone. Guests can access the hotel via a roundtrip airport shuttle during limited hours and a train station pick-up service. The hotel is approximately 15.5 miles from Hangzhou Xiaoshan International Airport and 30 minutes from the city center.
Rooms
The hotel boasts 699 individually furnished rooms, each equipped with a flat-screen satellite TV and a minibar. Considerable attention is given to guest comfort with amenities like 24-hour room service and customizable pillow menus. Many rooms feature French windows, providing views of the surrounding area. Detached bathrooms offer deep soaking bathtubs and rainfall showerheads for relaxation.
Eat & Drink
Dining at the New Century Hangzhou Grand Hotel includes a variety of cuisines, with notable restaurants such as the Four Seasons Chamber, specializing in Hangzhou and Cantonese dishes. The Montalcino Grill offers Western meals, while Yimariga Restaurant provides Japanese options. Buffet breakfasts are served on weekdays, and guests can unwind at the bar or swim-up bar.
Leisure & Business
For leisure, the hotel features an indoor swimming pool and a health club. The New Century Grand Club provides a range of sports and recreational amenities with attentive service. Business travelers have access to 15 meeting rooms and a well-equipped business center, ensuring a productive stay. The hotel also offers complimentary wireless Internet throughout the property.
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Getting around
A list of all available modes of transport
City Center
Hangzhou
9.4
mi
Airports
Hangzhou Xiaoshan International (HGH)
13.0
mi
Train
Hangzhou South Railway Station
1.6
mi
Hangzhou Railway Station
6.7
mi
Metro stations
People Square2300 ft
Hangfachang3300 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was absolutely delightful, offering a wide variety of tasty dishes that made my mornings enjoyable.” view full review
Spotless Rooms
“The room was impeccably clean and well-maintained, which made my stay feel comfortable and relaxing.” view full review
Stylish Interiors
“The room decor was modern and inviting, creating a pleasant atmosphere that added to my overall experience.” view full review
Perfect Temperature!
“The air conditioning worked flawlessly, keeping the room cool and comfortable even during the hottest days.” view full review
High-tech Agricultural Demonstration Zone in Zhejiang Province
1.6
mi
Hangzhou Gong Zizhen Memorial
1.8
mi
Crazy Appleland
1.9
mi
World Leisure Expo Park
World Leisure Expo Park
2.4
mi
No.132 Xianghu Road
Xiang Lake Tourist Resort Area of Hangzhou
2.8
mi
JiaJing YiShuGuan
2.6
mi
Zoo
Hangzhou Polar Ocean World
2.9
mi
QianJiang ShiJiCheng GuiHua ZhanGuan
2.7
mi
Adults States
Adults States
2.8
mi
Xinjie Town
Hangzhou Zhejiang City of Flowers
4.3
mi
Nearby
XiaoShan ChengShi GuiHua ZhanShiGuan
1200 ft
Restaurants
YiWan Li Chuan Japanese Restaurant
700 ft
Shi Xin Middle Road 818
MingRenMing Jia
600 ft
Xiaoshan District Downtown Road 789 Shimao Plaza 5 Floor
Chongqing Dezhuang Hot Pot
1200 ft
Bei Gan 2nd Yuan YongJiu Road 1
XiaoShan BaoSheng BinGuan Restaurant
1500 ft
XiaoShan District Shi Xin Middle Road 618
Zhong An JiaRi Hotel Buffet
2400 ft
ShanYin Road 688 HengLong Plaza
Zhong An JiaRi Hotel Restaurant
2400 ft
ShanYin Road 688
Yuan Lv Sushi
2400 ft
ShanYin Road 688
FuLi SenLin
2100 ft
ShiXin Middle Road JinMao Mansion 398-7
Dio Coffee
2200 ft
ShiXin Middle Road 400 JinMao Mansion 2 Floor Di Ou KaFei
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.6
Location
8.3
Service
7.9
Dining
6.7
Guest reviews
7.8/10
based on 10 reviews
10.0
10.0/10based on 1 review
Justin
United States of America,
March
2024
7.2/10
The hotel has a mix of positives and negatives. The rooms are great during the day with floor-to-ceiling windows, but become dark at night. The cleanliness, bathroom, bed, and views on one side were excellent, hoping for better temperature control at night. The service had a mix of well-trained and inexperienced staff. The location is convenient in a nice neighborhood, but a bit far from the city center. The dining choices were impressive but lacked exotic options. The hotel facilities were good overall.
Rooms
8.0
The rooms were excellent during the day with great views, but became dark and poorly lit at night.
Service
7.0
The staff had a mix of experienced and inexperienced members, with some barking orders but others being helpful.
Location
7.0
The hotel is located in a convenient spot in a nice neighborhood, although a bit far from the city center.
Dining
6.0
The dining options looked impressive but lacked exotic choices, and English-speaking staff made ordering challenging.
Facilities
8.0
The hotel had a variety of facilities to offer.
Julia
United States of America,
January
2024
8.8/10
I absolutely loved my stay at this hotel. The location is superb, right in front of the metro station, making it super convenient for exploring the city. The rooms were spacious, clean, and had quality fittings, providing a cozy retreat after a day of adventures. The service was top-notch, with attentive staff always ready to assist. However, the dining options, while varied, didn't quite reach the level of excellence. Overall, a great value for the money!
Rooms
9.0
The rooms were nice and large with quality fittings, and the bed was firm but comfortable.
Service
9.0
The service was very pleasant and attentive, making me feel well taken care of throughout my stay.
Location
10.0
The hotel's location right in front of the metro station was extremely convenient for getting around. It's also close to the Peoples Square underground station and the business district, perfect for both leisure and business travelers.
Dining
7.0
The dining experience was good with many varieties of food available, although not the absolute best I've had.
Facilities
9.0
The facilities at the hotel were great, offering everything I needed for a comfortable stay.
Steven
United States of America,
January
2024
8.6/10
My stay at the hotel was fantastic. The rooms were spacious, very clean, and beautifully designed. The service was excellent, with staff greeting me warmly and taking great care of me. The location couldn't be better, right in front of the metro station, offering convenience for exploring and shopping. However, the dining experience, although good, lacked English-speaking staff for easy orders.
Rooms
9.0
I was impressed by the brilliant cleanliness and comfort of the spacious rooms.
Service
9.0
The staff went above and beyond to make my stay enjoyable and took great care of me throughout.
Location
10.0
The hotel's location right in front of the metro station made it super convenient for exploring the area and shopping.
Dining
7.0
Although the dining options were good, the language barrier with staff made ordering a bit challenging.
Facilities
8.0
The hotel's facilities were top-notch and added to the overall comfort and enjoyment of my stay.
Frank
United States of America,
October
2023
7.8/10
The hotel offers very spacious and great rooms, providing excellent value for money. While the rooms resemble those of western 5-star hotels like Crown Plaza or Marriott, they come with a more affordable price tag. The only downside is the slightly dark and poorly lit ambiance at night compared to the brightness during the day due to the floor-to-ceiling windows.
Rooms
9.0
The rooms are very big and great, offering excellent value for money. They are similar to rooms in western 5-star hotels but at a more affordable price point. The natural lighting during the day is lovely, but it could be brighter at night.
Service
7.0
The staff took great care of me, with friendly greetings in the lobby, hallways, and restaurants. However, there was an incident where my coffee was taken away without permission.
Location
8.0
The hotel's location is good, especially for those working in the Linjiang industrial area, with the metro right at the doorstep. However, it may not be ideal for those looking to visit bars or be close to westlake.
Dining
7.0
The dining experience at the hotel is typical of a 5-star Chinese hotel, offering great options, but language could be a barrier if you need English-speaking staff. Unfortunately, there might be limited choices for Muslim guests.
Facilities
8.0
The facilities at the hotel are well-maintained and offer all the essential services one might need during their stay.
Scott
United States of America,
September
2023
7.4/10
I couldn't have asked for a better room during my stay - it was brilliant, clean, comfortable, and spacious. The views at night were excellent, adding to the overall experience. However, the price could have been more competitive for what was offered.
Rooms
9.0
The room was brilliant - clean, great bathroom, great bed, and great views.
Service
7.0
I was pleasantly surprised by the helpful staff, but some seemed inexperienced, as it took a while to sort payment with an overseas credit card.
Location
8.0
The hotel is situated in a business district, not very close to Westlake, but being right in front should enhance accessibility further in the future.
Dining
6.0
The dining options looked impressive, but ordering was a bit challenging due to limited English proficiency among the staff. However, the roomservice was a fine alternative.
Facilities
7.0
The facilities provided were overall satisfactory, though there was room for improvement.
Stephen
United Kingdom,
August
2023
7.0/10
The hotel offers brilliant-clean, comfortable, and spacious rooms. The service was excellent with well-trained staff. The location is a plus and minus, balancing accessibility with some drawbacks. The dining experience, while good, could be improved. Overall, a comfortable stay with some minor areas for enhancement.
Rooms
8.0
The rooms were nice, large with quality fittings, and the bed was firmish but still comfortable.
Service
7.0
I found the staff to be quite surprising in their level of training and experience, though there were some inconsistencies.
Location
7.0
The hotel is very close to a subway station, enhancing accessibility, but there are some limitations in clarity about the location.
Dining
6.0
The dining options covered Chinese and western tastes, though ordering was a bit challenging due to language barriers.
Facilities
7.0
The facilities were adequate but could use some enhancements.
Edmund
United Kingdom,
August
2023
7.8/10
The hotel offers spacious and clean rooms with great views, comparable to renowned international hotel chains but at a more affordable price. The staff provides warm and welcoming service, although there were minor issues with payment processing. The location, while convenient with the metro station nearby, may not be ideal for those wanting to explore the West Lake area. The dining options are varied, but may not cater well to all dietary restrictions.
Rooms
9.0
The rooms were excellent - clean, spacious, and with great views.
Service
7.0
The staff took great care of guests, although there were some delays in payment processing.
Location
8.0
The hotel's location right in front of the metro station offers convenience, but it may not be optimal for those wanting to explore the West Lake.
Dining
7.0
The dining options were varied but may not be suitable for all dietary requirements.
Facilities
8.0
The hotel offers a range of facilities to enhance guests' stay.
Tony
United Kingdom,
June
2023
8.0/10
I had a wonderful stay at the hotel with its excellent cleanliness, cozy rooms, and the beautiful view of the green mountains and temples in the distance. The lack of room controls and temperature variance between sections were minor drawbacks, but overall, it was a great experience.
Rooms
9.0
The rooms were excellent - clean, had a great bathroom, comfortable bed, and offered stunning views.
Service
8.0
The service staff, from valet to the reception desk, were very well-trained. They were accommodating when I requested a late check-out, though processing international credit cards took longer than expected.
Location
8.0
The hotel's location to suit both local and western tastes was convenient, and being right in front of the metro station was a plus. However, the temperature difference between sections affected the overall experience slightly.
Dining
7.0
The dining options were good, covering both Chinese and western tastes. However, language barriers occasionally impacted the experience. The availability of cottage cheese was a pleasant surprise.
Facilities
8.0
The hotel offered a variety of facilities, including car hire, dry cleaning, housekeeping, and laundry services. The paid airport shuttle and tours/ticket assistance were useful amenities.
Henry
United Kingdom,
May
2023
8.2/10
The hotel offers a cozy stay with stunning views of green mountains and temples. The rooms are clean and feature comfortable beds, but they show some wear and tear. The service is professional and courteous, with flexibility on late check-out. The location is convenient, with easy access to the metro and shopping. The dining options are varied, though language barriers can make ordering challenging.
Rooms
8.0
The rooms were clean and featured a comfortable bed and nice see-through bathroom.
Service
9.0
The service was professional and courteous with flexibility on late check-out.
Location
9.0
The location is convenient, with easy access to the metro and shopping.
Dining
7.0
The dining had many varieties of food, but language barriers made ordering a bit challenging.
Facilities
8.0
The facilities were well-maintained and varied.
John
United Kingdom,
May
2023
8.0/10
I had a lovely stay at the hotel with excellent cleanliness, a great bathroom, comfy bed, and breathtaking views of the green mountains and temples in the distance. The only downside was the room being dark and poorly lit at night.
Rooms
8.0
The room was modern and spacious with great amenities.
Service
9.0
The service was fantastic, especially the flexibility with late check-out and easy communication in English.
Location
8.0
The hotel's location was convenient, with easy metro access and proximity to shopping areas.
Dining
7.0
The dining options were diverse and satisfying overall.
Facilities
8.0
The hotel facilities were modern and well-maintained.
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