New Century Hangzhou Grand Hotel is a 4.5-star luxury hotel located in the Xiaoshan District CBD. It features 699 individually furnished rooms with modern amenities. The hotel offers a comprehensive range of dining options and leisure activities. It is situated conveniently near various attractions in Hangzhou.
Location
New Century Hangzhou Grand Hotel is located 25 km from Hangzhou Xiaoshan International Airport. It is easily accessible via a roundtrip airport shuttle and offers a train station pick-up service. Located only a 10-minute walk from North Yucai Road, it provides convenient access to local attractions and shopping centers.
Rooms
The New Century Grand Hangzhou offers 699 individually furnished rooms designed for comfort and convenience. Each room features modern amenities like a flat-screen satellite TV and minibar. Guests can enjoy thoughtful touches such as 24-hour room service and pillow menus. Some rooms also have a seating area for relaxation after a busy day.
Eat & Drink
The hotel includes five dining options, showcasing a variety of cuisines. The Four Seasons Chamber Restaurant serves Hangzhou and Cantonese dishes, while the Montalcino Grill offers Western cuisine. Yimariga Restaurant specializes in Japanese food. Buffet breakfasts are served on weekdays, providing diverse options for guests.
Leisure & Business
Recreational amenities at the New Century Grand Hotel include an indoor swimming pool and a fitness center. The state-of-the-art New Century Grand Club offers various sports and leisure activities. For business travelers, there are 15 meeting rooms equipped with advanced facilities, alongside concierge services and a business center.
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Getting around
A list of all available modes of transport
City Centre
Hangzhou
15.1
km
Airports
Hangzhou Xiaoshan International (HGH)
20.9
km
Train
Hangzhou South Railway Station
2.6
km
Hangzhou Railway Station
10.8
km
Underground
People Square700 m
Hangfachang
1.0
km
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Luxury!
“The room was incredibly spacious and modern, making it a comfortable and inviting retreat after a day out.” view full review
Diverse Breakfast!
“The breakfast spread was excellent, featuring a wide array of international items that catered to all tastes.” view full review
Flexible Checkout!
“I appreciated the flexibility in checking out late, which allowed me to relax a bit longer before departing.” view full review
High-tech Agricultural Demonstration Zone in Zhejiang Province
2.5
km
Hangzhou Gong Zizhen Memorial
2.9
km
Crazy Appleland
3.0
km
World Leisure Expo Park
World Leisure Expo Park
3.9
km
No.132 Xianghu Road
Xiang Lake Tourist Resort Area of Hangzhou
4.5
km
JiaJing YiShuGuan
4.2
km
Zoo
Hangzhou Polar Ocean World
4.6
km
QianJiang ShiJiCheng GuiHua ZhanGuan
4.4
km
Adults States
Adults States
4.5
km
Xinjie Town
Hangzhou Zhejiang City of Flowers
6.9
km
Nearby
XiaoShan ChengShi GuiHua ZhanShiGuan
350 m
Restaurants
YiWan Li Chuan Japanese Restaurant
200 m
Shi Xin Middle Road 818
MingRenMing Jia
170 m
Xiaoshan District Downtown Road 789 Shimao Plaza 5 Floor
Chongqing Dezhuang Hot Pot
360 m
Bei Gan 2nd Yuan YongJiu Road 1
XiaoShan BaoSheng BinGuan Restaurant
440 m
XiaoShan District Shi Xin Middle Road 618
Zhong An JiaRi Hotel Buffet
720 m
ShanYin Road 688 HengLong Plaza
Zhong An JiaRi Hotel Restaurant
720 m
ShanYin Road 688
Yuan Lv Sushi
720 m
ShanYin Road 688
FuLi SenLin
620 m
ShiXin Middle Road JinMao Mansion 398-7
Dio Coffee
660 m
ShiXin Middle Road 400 JinMao Mansion 2 Floor Di Ou KaFei
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
8.6
Location
8.3
Service
7.9
Dining
6.7
Guest reviews
7.8/10
based on 10 reviews
10.0
10.0/10 based on 1 review
Justin
United States,
March
2024
7.2/10
The hotel has a mix of positives and negatives. The rooms are great during the day with floor-to-ceiling windows, but become dark at night. The cleanliness, bathroom, bed, and views on one side were excellent, hoping for better temperature control at night. The service had a mix of well-trained and inexperienced staff. The location is convenient in a nice neighborhood, but a bit far from the city center. The dining choices were impressive but lacked exotic options. The hotel facilities were good overall.
Rooms
8.0
The rooms were excellent during the day with great views, but became dark and poorly lit at night.
Service
7.0
The staff had a mix of experienced and inexperienced members, with some barking orders but others being helpful.
Location
7.0
The hotel is located in a convenient spot in a nice neighborhood, although a bit far from the city center.
Dining
6.0
The dining options looked impressive but lacked exotic choices, and English-speaking staff made ordering challenging.
Facilities
8.0
The hotel had a variety of facilities to offer.
Julia
United States,
January
2024
8.8/10
I absolutely loved my stay at this hotel. The location is superb, right in front of the metro station, making it super convenient for exploring the city. The rooms were spacious, clean, and had quality fittings, providing a cozy retreat after a day of adventures. The service was top-notch, with attentive staff always ready to assist. However, the dining options, while varied, didn't quite reach the level of excellence. Overall, a great value for the money!
Rooms
9.0
The rooms were nice and large with quality fittings, and the bed was firm but comfortable.
Service
9.0
The service was very pleasant and attentive, making me feel well taken care of throughout my stay.
Location
10.0
The hotel's location right in front of the metro station was extremely convenient for getting around. It's also close to the Peoples Square underground station and the business district, perfect for both leisure and business travelers.
Dining
7.0
The dining experience was good with many varieties of food available, although not the absolute best I've had.
Facilities
9.0
The facilities at the hotel were great, offering everything I needed for a comfortable stay.
Steven
United States,
January
2024
8.6/10
My stay at the hotel was fantastic. The rooms were spacious, very clean, and beautifully designed. The service was excellent, with staff greeting me warmly and taking great care of me. The location couldn't be better, right in front of the metro station, offering convenience for exploring and shopping. However, the dining experience, although good, lacked English-speaking staff for easy orders.
Rooms
9.0
I was impressed by the brilliant cleanliness and comfort of the spacious rooms.
Service
9.0
The staff went above and beyond to make my stay enjoyable and took great care of me throughout.
Location
10.0
The hotel's location right in front of the metro station made it super convenient for exploring the area and shopping.
Dining
7.0
Although the dining options were good, the language barrier with staff made ordering a bit challenging.
Facilities
8.0
The hotel's facilities were top-notch and added to the overall comfort and enjoyment of my stay.
Frank
United States,
October
2023
7.8/10
The hotel offers very spacious and great rooms, providing excellent value for money. While the rooms resemble those of western 5-star hotels like Crown Plaza or Marriott, they come with a more affordable price tag. The only downside is the slightly dark and poorly lit ambiance at night compared to the brightness during the day due to the floor-to-ceiling windows.
Rooms
9.0
The rooms are very big and great, offering excellent value for money. They are similar to rooms in western 5-star hotels but at a more affordable price point. The natural lighting during the day is lovely, but it could be brighter at night.
Service
7.0
The staff took great care of me, with friendly greetings in the lobby, hallways, and restaurants. However, there was an incident where my coffee was taken away without permission.
Location
8.0
The hotel's location is good, especially for those working in the Linjiang industrial area, with the metro right at the doorstep. However, it may not be ideal for those looking to visit bars or be close to westlake.
Dining
7.0
The dining experience at the hotel is typical of a 5-star Chinese hotel, offering great options, but language could be a barrier if you need English-speaking staff. Unfortunately, there might be limited choices for Muslim guests.
Facilities
8.0
The facilities at the hotel are well-maintained and offer all the essential services one might need during their stay.
Scott
United States,
September
2023
7.4/10
I couldn't have asked for a better room during my stay - it was brilliant, clean, comfortable, and spacious. The views at night were excellent, adding to the overall experience. However, the price could have been more competitive for what was offered.
Rooms
9.0
The room was brilliant - clean, great bathroom, great bed, and great views.
Service
7.0
I was pleasantly surprised by the helpful staff, but some seemed inexperienced, as it took a while to sort payment with an overseas credit card.
Location
8.0
The hotel is situated in a business district, not very close to Westlake, but being right in front should enhance accessibility further in the future.
Dining
6.0
The dining options looked impressive, but ordering was a bit challenging due to limited English proficiency among the staff. However, the roomservice was a fine alternative.
Facilities
7.0
The facilities provided were overall satisfactory, though there was room for improvement.
Stephen
United Kingdom,
August
2023
7.0/10
The hotel offers brilliant-clean, comfortable, and spacious rooms. The service was excellent with well-trained staff. The location is a plus and minus, balancing accessibility with some drawbacks. The dining experience, while good, could be improved. Overall, a comfortable stay with some minor areas for enhancement.
Rooms
8.0
The rooms were nice, large with quality fittings, and the bed was firmish but still comfortable.
Service
7.0
I found the staff to be quite surprising in their level of training and experience, though there were some inconsistencies.
Location
7.0
The hotel is very close to a subway station, enhancing accessibility, but there are some limitations in clarity about the location.
Dining
6.0
The dining options covered Chinese and western tastes, though ordering was a bit challenging due to language barriers.
Facilities
7.0
The facilities were adequate but could use some enhancements.
Edmund
United Kingdom,
August
2023
7.8/10
The hotel offers spacious and clean rooms with great views, comparable to renowned international hotel chains but at a more affordable price. The staff provides warm and welcoming service, although there were minor issues with payment processing. The location, while convenient with the metro station nearby, may not be ideal for those wanting to explore the West Lake area. The dining options are varied, but may not cater well to all dietary restrictions.
Rooms
9.0
The rooms were excellent - clean, spacious, and with great views.
Service
7.0
The staff took great care of guests, although there were some delays in payment processing.
Location
8.0
The hotel's location right in front of the metro station offers convenience, but it may not be optimal for those wanting to explore the West Lake.
Dining
7.0
The dining options were varied but may not be suitable for all dietary requirements.
Facilities
8.0
The hotel offers a range of facilities to enhance guests' stay.
Tony
United Kingdom,
June
2023
8.0/10
I had a wonderful stay at the hotel with its excellent cleanliness, cozy rooms, and the beautiful view of the green mountains and temples in the distance. The lack of room controls and temperature variance between sections were minor drawbacks, but overall, it was a great experience.
Rooms
9.0
The rooms were excellent - clean, had a great bathroom, comfortable bed, and offered stunning views.
Service
8.0
The service staff, from valet to the reception desk, were very well-trained. They were accommodating when I requested a late check-out, though processing international credit cards took longer than expected.
Location
8.0
The hotel's location to suit both local and western tastes was convenient, and being right in front of the metro station was a plus. However, the temperature difference between sections affected the overall experience slightly.
Dining
7.0
The dining options were good, covering both Chinese and western tastes. However, language barriers occasionally impacted the experience. The availability of cottage cheese was a pleasant surprise.
Facilities
8.0
The hotel offered a variety of facilities, including car hire, dry cleaning, housekeeping, and laundry services. The paid airport shuttle and tours/ticket assistance were useful amenities.
Henry
United Kingdom,
May
2023
8.2/10
The hotel offers a cozy stay with stunning views of green mountains and temples. The rooms are clean and feature comfortable beds, but they show some wear and tear. The service is professional and courteous, with flexibility on late check-out. The location is convenient, with easy access to the metro and shopping. The dining options are varied, though language barriers can make ordering challenging.
Rooms
8.0
The rooms were clean and featured a comfortable bed and nice see-through bathroom.
Service
9.0
The service was professional and courteous with flexibility on late check-out.
Location
9.0
The location is convenient, with easy access to the metro and shopping.
Dining
7.0
The dining had many varieties of food, but language barriers made ordering a bit challenging.
Facilities
8.0
The facilities were well-maintained and varied.
John
United Kingdom,
May
2023
8.0/10
I had a lovely stay at the hotel with excellent cleanliness, a great bathroom, comfy bed, and breathtaking views of the green mountains and temples in the distance. The only downside was the room being dark and poorly lit at night.
Rooms
8.0
The room was modern and spacious with great amenities.
Service
9.0
The service was fantastic, especially the flexibility with late check-out and easy communication in English.
Location
8.0
The hotel's location was convenient, with easy metro access and proximity to shopping areas.
Dining
7.0
The dining options were diverse and satisfying overall.
Facilities
8.0
The hotel facilities were modern and well-maintained.
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